RECRUITMENT OF TECH SUPPORT ENGINEER AT EYME TECHNOLOGIES PVT. LTD. KOCHI / COCHIN / ERNAKULAM

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EYME Technologies Pvt. Ltd

Job Position :	Tech Support Engineer
Qualification :	UG / PG
Experience :	0-2 Year/s
Job Location :	Ernakulam / Kochi / Cochin
Job Description :	1. Act as First-tier support for IT Services and respond to escalations or inquiries regarding access or account management services for supported systems and applications. 2. Effectively resolve or escalate incidents and problems within defined Service Level Agreement. 3. Provide support for services that are slightly more complex and span multiple technologies. 4. Record updates regarding inquiries and customer service requests. 5. Conduct operation-level troubleshooting activities, root cause analysis, and make recommendations to improve processes or prevent future occurrence.
Send Ur Resume :	priscilla.david@xe04.ey.com